Shipping policy

Every order is packed with care and sent to you as soon as possible.

Delivery

We currently deliver within New Zealand. Shipping options, costs and estimated delivery times are shown at checkout before you pay.

Dispatch

Our range is curated from a small number of New Zealand makers, and products are dispatched directly from them. If your order includes items from more than one maker, they may arrive in separate parcels and on different days. You will receive a shipping confirmation with tracking for each parcel as it leaves.

Delays

Occasionally, delivery may take a little longer during busy periods, public holidays or due to courier delays. If your order hasn't arrived within the expected time, please contact us and we will look into it for you.

Address details

Please check that your delivery address is correct before completing your order. If you notice an error, contact us as soon as possible and we will do our best to update it before dispatch.